Our library tries various methods to survey our customers, some in line with council.
I must say at this point if people know a way to survey customers in the manner in which they like to be surveyed, could you please share this information.
I feel really listening to their comments (if at all possible with an unbiased and undefensive view) and passing them onto the appropriate people with the customer receiving an answer or seeing a result probably rates quite high with most people.
Subscribe to:
Post Comments (Atom)
2 comments:
I found your post comments while searching Google. Very relevant especially as this is not an issue which a lot of people are conversant with….
Customer Surveys
Post a Comment